I once rented a storage unit and an employee in the office there stole from my unit!!! The police were able to get back my BBQ pit but not my son's bike or any of my Mama's jewelry which was priceless to me. The owner of this business just said" should of gotten insurance on your unit" for real to protect me from the crocks you call staff!!
After the San Marcos Flood of 2015, River Road Storage (who already had problems calling back for regular payments) did not answer or return calls for months. In this time, they continued to tack late charges on their customers (one of which who is a friend). When I finally came back with a truck and trailer to retrieve my items (you can guess it, after no phone response from RRS), the owner flat refused to waive any fees (despite us offering to pay the monthly rate even with our items being damaged) which would've made it affordable to save the unit's contents.
Very friendly staff and affordable prices. No complaints, happy with my decision to rent here.
Very easy sign up process and affordable rates. Got a brand new unit, clean and big enough for all of my belongings.
Convenient place for me to store stuff over the summer between semesters of school. Happy to support a local business!
Bless the heart of the woman who worked there, but the owner (older guy) is an awful person and business owner.
River Road Storage is a US Storage based in San Marcos, Texas. River Road Storage is located at 880 River Rd, San Marcos, TX 78666, USA.
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